FAQs

What are your business hours?

Monday-Sunday 9am-7pm

What type of payment methods do you accept?

We accept BACS, Cash and Paypal. We sadly no longer accept cheques.

We take £50 booking deposits over the phone and use PayPal here.

Note: Paypal charges us 2% on transactions so this would need to be made back – BACS prefered.

What does a hot tub hire come with?

Each hire comes complete with steps, hard lid cover, chemcials, tester strips and a new filter.

We also supply a handy guide and we’ll run through all maintenance with you.

Filters are inline feeder filters and are always brand new every hire.

How long does it take to heat up?

Looking at around 12-24 hours to max temp from cold. This is due to seasonal aspects effecting temperature increase. We recommened delivering a day in advance so you get the most out of your hire.

How do I keep the water clean?

Ensure all shower prior to using the water. Do not use fake tan, sun lotions or body moisterisers.

Use flip flops or a tray to wash off any unwanted debris or dirt.

Wash filter every week.

Ensure Chemical levels are tested twice a day.

What power do we need?

Our hot tubs use a 13amp socket.

They are fitted with RCDS for safety.

We have extensions too.

What do I need to hire - check list.

– Access – For Van and trailer
– Gate width of up to 74cm and height 200cm max
– 13amp power source in a safe location
– Ground – level and protected by plastic matting
– Hose and water source

Can we message or call during our hire for support?

Yes 100%

Please do call or message us if you do not get through. We are happy to help with any general support questions or uncertainty that you may have.

What size access do I need?

Gate width max 74cm and height 200cm.

Note: We will not deliver if we cannot park with our trailer so ensure you make provisions prior to delivery. Measure access. We also do not deliver down stairs, slopes or narrow spaces so please check and ask us.

What can the hot tub sit on?

Our Hot Tubs can go onto most surfaces but need to be flat and level.

Decking no higher than 1 foot off the ground and must be structurally sound.

Grass but please provide plastic sheeting to protect the floor and our hot tubs from mud and debris.

Stones and gravel – Again make level and ensure sheeting is provided to stop stones getting lost in the workings of the hot tub.

Can I hire for longer than 2 weeks?

Yes, we often hire for long periods and the longer the hire the lower the price. Ask us about our fantastic deals and offers.

Can we add aroma therapy senses?

Yes, you may like to add aromasenses to your hot tub but we only recommend salt crystals.

Note: No oil based prodcuts.

How does it all work?

You book with us, we schedule in a date of delivery, we arrange a time with yourselves, and turn up.

We manage all the installation and set up. We have our own hoses and will leave these with yourselves to fill up.

Running costs?

Looking at around 75p to a £1 per day dependant on the weather and ambient temperature – This is based on running at 38 degrees.

Therefore it is better to leave on throughout the duration of your hire.

Do I need to be in?

Silly question, but yes. We’ve made time for yourself so we respect that you do the same in being there on time for your booking. This is mainly down to understanding maintenance during a hire, there is a lot to learn and it’s important.

Feedback

We would love to here your feedback about our FAQs, do not hesitate to contact us on 07414656545

or email us at bristolhottubhire.com

“Thank you so much for supplying an amazing service from start to finish!! Quick and easy set up/pack up. Me and my friends had the best time in the Paris tub we rented out all weekend and we will definitely be hiring one again from Grant! Thank you!!”

– Olivia Keane